# Care Hub Australia

> Care Hub Australia is an NDIS provider (since 2021) offering disability support work, allied health (occupational therapy, speech therapy, psychology, physiotherapy), home modifications, grab rail and handrail installation, and yard maintenance. Head office: 78 North Street, Hadfield VIC 3046 (Melbourne). Second hub: Parramatta, covering Greater Western Sydney. Phone 1300 209 086, email admin@carehubaustralia.com, open Monday to Friday 8:30am to 5:30pm (Melbourne time).

Key facts
- Serves NDIS participants of all ages, their families and carers, support coordinators and health professionals.
- Accepts NDIA-managed (agency-managed), plan-managed and self-managed NDIS plans.
- Services are delivered at home, at school, at work, in the community and by telehealth.
- Service areas: metropolitan Melbourne (for example Hadfield, Glenroy, Coburg, Broadmeadows, Craigieburn, Preston, Sunshine, Werribee, Dandenong, Frankston) and Greater Western Sydney (for example Parramatta, Blacktown, Penrith, Liverpool, Fairfield, Bankstown, Campbelltown, Castle Hill).
- Referrals: anyone can refer, including self-referral. Same-day acknowledgement, an immediate call back: https://carehubaustralia.com/referral.html

## Services
- [Support Work / Core Supports](https://carehubaustralia.com/support-work.html): Support workers who help with the day-to-day and build your independence along the way, from a small team that stays. Funded from NDIS Core Supports.
- [Psychology](https://carehubaustralia.com/psychology.html): Assessment, counselling and practical strategies from registered psychologists who work alongside the rest of your team. Funded from NDIS Capacity Building.
- [Speech Therapy](https://carehubaustralia.com/speech-therapy.html): Speech pathology for communication, language, AAC and safe swallowing, for children and adults, at home, at school or by telehealth. Funded from NDIS Capacity Building.
- [Occupational Therapy](https://carehubaustralia.com/occupational-therapy.html): OTs who help you build everyday skills, find the right equipment and set up your home so you can live as independently as possible. Funded from NDIS Capacity Building.
- [Physiotherapy](https://carehubaustralia.com/physiotherapy.html): Physiotherapy for mobility, balance, strength and pain, with home programs your support workers can help you keep up. Funded from NDIS Capacity Building.
- [Home Modifications](https://carehubaustralia.com/home-modifications.html): OT-led home modifications, from step-free showers to ramps and wider doorways, built by trades we've vetted and managed start to finish. Funded from NDIS Capital Supports.
- [Grab Rails & Handrails](https://carehubaustralia.com/grab-rails.html): Grab rails and handrails prescribed by our OTs and installed by our own team, positioned for how you actually move. Funded from NDIS Capital Supports.
- [Yard Maintenance](https://carehubaustralia.com/yard-maintenance.html): Lawn mowing, garden care and outdoor upkeep funded under your plan, so paths stay clear and your yard stays usable. Funded from NDIS Core Supports.

## Pages
- [Home](https://carehubaustralia.com/): overview, how referrals work, FAQs
- [About](https://carehubaustralia.com/about.html): story, vision, mission and values
- [Locations](https://carehubaustralia.com/locations.html): suburb checker for Victoria and New South Wales
- [Make a referral](https://carehubaustralia.com/referral.html): online referral forms for Core supports, VIC therapy and NSW therapy
- [Contact](https://carehubaustralia.com/contact.html): phone, email, address, hours, feedback and complaints
- [Careers](https://carehubaustralia.com/careers.html): open roles
- [Privacy policy](https://carehubaustralia.com/privacy.html)

## Guides
- [How to choose an NDIS provider: 7 questions to ask](https://carehubaustralia.com/blog-choosing-a-provider.html): Every provider says they're person-centred. These seven questions help you find out which ones mean it, before you sign anything.
- [NDIA-managed, plan-managed or self-managed: what's the difference?](https://carehubaustralia.com/blog-plan-management.html): How your plan is managed decides who pays providers, which providers you can use, and how much paperwork lands on your kitchen table.
- [Getting ready for your NDIS plan reassessment](https://carehubaustralia.com/blog-plan-reassessment.html): A little preparation before your check-in or reassessment meeting can make a real difference to your next plan. Here's what to gather and what to ask.