Helping You AchieveYour Potential with Personalised Disability Support Services

To be eligible to receive funding under the NDIS, you must meet the following criteria:

• You must be under 65 years old when you apply.
• You must be an Australian citizen, a permanent resident, or hold a Protected Special Category Visa.
• You may be eligible if you have a permanent and significant disability that affects your daily life or if early intervention support could help reduce future disability needs.

Under the NDIS, participants can receive funding for a variety of reasonable and necessary supports and services. These include, but are not limited to, personal care, support for daily living, access to community services and activities, transport to enable participation in social, economic, and community affairs, and workplace assistance to allow participants to gain and maintain employment.

Under the NDIS, 'reasonable and necessary supports' are funded services that help participants achieve their goals, improve independence, and engage in daily life. To be considered reasonable and necessary, a support or service:

• Must be related to the participant’s disability
• Must provide clear benefits and improve quality of life
• Must represent value for money
• Must take into account help from family, friends, or the community, and other govt services such as Medicare
• Must not include everyday living costs (e.g., rent, groceries)

The NDIS does not cover supports that are not related to a person's disability. This includes things like:

• Day-to-day living costs such as groceries, rent, and utilities.
• Supports that are already funded by other services, like Medicare or education systems.
• Items or services that do not help with a person’s disability needs.

Navigating the NDIS can be overwhelming, to say the least, but we're here to make it easier for you. Below, we'll outline the application process from beginning to end so you can confidently apply for the support you need.

1. Confirm Your Eligibility: You first need to make sure you meet the basic eligibility criteria. We've reviewed this above.
2. Download the Access Request Form: Next, download the Access Request Form from the NDIS website or call them. It’s the starting point for getting your application moving!
3. Fill Out the Form and Provide Evidence: Fill out the form and gather any supporting documents, like medical reports or assessments, that show how your disability affects your day-to-day activities.
4. Submit Your Application: Once you’ve completed everything, send in your form and documents. You can do this online, by mail, or in person—whichever works best for you!
5. Meet With an NDIS Planner: If the NDIS has reviewed your application and deemed you eligible, you'll meet with an NDIS planner next. They'll chat with you about your goals and the support you need to reach them.
6. Review Plan and Begin Your NDIS Journey: After your planning meeting, you'll receive your comprehensive NDIS plan. Take a look, and if it’s all good, you can start using it to access the support you need from a disability service provider like us!

Yes, you can definitely change your disability service provider if you're not happy with the one you've chosen. The NDIS allows you to switch providers at any time if you feel the current service isn’t meeting your needs or expectations. It's important that you feel comfortable and supported with the services you receive, so don’t hesitate to explore other options. Just make sure to let your current provider know about the change and update your NDIS plan if needed.

Choosing the right disability and homecare service provider is an important step in ensuring that you or your loved one receives the best support possible. We recommend the following when evaluating different NDIS disability support providers:

• Understand Your Needs & Goals: Take a moment to consider what kind of support you or your loved one needs and what goals you want to achieve with your NDIS plan. Knowing what you're looking for can help.
• Research Providers: Look into a variety of disability service providers to find those who specialise in the support you need.
• Read Reviews: Check online reviews to get an idea of the provider’s reputation and the quality of their services.
• Ask Questions: Don’t be afraid to ask the provider anything that’s on your mind, whether it’s about their services, staff, or how they’ll help you reach your goals.
• Visit/Meet Them in Person:
• Trust your instincts: Trust how you feel when you speak with the provider—if it doesn’t feel right, that’s okay! Keep looking until you find a provider that feels like the right fit for you.