78 North Street Hadfield VIC 3046
NDIS Registered Provider

Helping You Achieve
Your Potential with
Personalised
Disability Support
Services

We are an NDIS disability service provider in Melbourne and Sydney, providing individuals with tailored, compassionate support to help them achieve their goals.

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Empowering Lives Through
Dedicated Care &
Independent Living
Solutions

Providing participant-focused allied health and core support services across Greater Melbourne and Greater Western Sydney.

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Building Capacity &
Supporting You in
Every Step Of
Your Journey

Our qualified multidisciplinary therapists and support workers help you achieve your personal NDIS milestones and goals.

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Achieving Your Goals

With our disability support services, our vision is to unlock the boundless potential within every individual to help them overcome barriers and empower them to achieve their dreams.

Building Your Capacity

"Building Your Capacity" is our commitment to empower you to reach your full potential, enhancing your abilities, expanding your outlook, and arming you with tools to confidently navigate life's hurdles.

Supporting You in Being You

Our mission is to uphold your rights, back your aspirations, and ensure our services meet and set high standards for compassionate, person-centred support.

Care Hub Australia Team Support
Est. 2021
Trusted NDIS Provider

About Us

Care Hub Australia was founded in 2021 with a mission to provide exceptional NDIS disability support services to individuals and families in North Melbourne, Parramatta, and surrounding suburbs in Greater Western Sydney. Since our founding, we have expanded our reach to ensure that people from all corners of Melbourne and Parramatta can access the support they deserve.

At Care Hub Australia, we are dedicated to fostering an inclusive environment where children, young people, and adults can receive the support required to achieve their goals and unlock their potential. Our comprehensive range of disability support services is designed to meet the diverse needs of our community, ensuring that everyone receives personalised care tailored to their unique circumstances.

Personalised Care Plans
Experienced Practitioners
Melbourne & Sydney Coverage
Inclusion & Empowerment
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Services We Offer

Comprehensive, evidence-based NDIS disability supports tailored to help you live independently, participate in your community, and achieve your personal goals.

Support Work / Core Supports

Support Work / Core Supports

Assisting individuals with daily tasks and community participation to enhance their independence and achieve their goals.

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Psychology

Psychology

Offering psychology services and counselling to support and improve individuals' mental health and emotional well-being.

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Speech Therapy

Speech Therapy

Providing therapy to improve communication, language, and swallowing difficulties for individuals of all ages.

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Occupational Therapy

Occupational Therapy

Helping individuals develop and maintain the skills they need to live as independently as possible using evidence-based practices.

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Home Modifications

Home Modifications

Adapting homes to improve accessibility and safety for individuals with disabilities or mobility challenges.

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Yard Maintenance

Yard Maintenance

Offering garden and lawn care services to maintain outdoor spaces and keep them safe and accessible.

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Rail Solutions

Rail Solutions

Our rail solutions provide comprehensive services for the rail industry, ensuring safe, efficient, and sustainable rail operations.

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Physiotherapy

Physiotherapy

Providing comprehensive physiotherapy services to improve the physical health and mobility of individuals living with disabilities.

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Make An Appointment With Us

If you're looking for NDIS disability services in Melbourne or Sydney, don't hesitate to schedule an appointment with us.

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Our Process at Care Hub

At Care Hub Australia, we understand that the journey toward achieving your goals and receiving the support you need is unique. Here is how we partner with you:

01

Initial Consultation

We start with an initial consultation to assess your needs, goals, and challenges to tailor our services accordingly.

02

Personalised Support Plan Development

We'll create a customised support plan that aligns with your preferences and outlines the services needed to help you achieve your goals.

03

Implementation of Services

Our experienced team implements the agreed-upon services, providing ongoing support and ensuring open communication throughout the process.

04

Monitoring and Evaluation

We continuously monitor your progress and evaluate the effectiveness of our support, making adjustments as needed to ensure optimal care.

Care Hub Support Planning

Why Choose Us?

At Care Hub Australia, we believe in making a genuine difference in the lives of those we serve by providing compassionate, high-quality, and personalized care. Our focus is on creating an inclusive and supportive environment where every individual, regardless of their background or challenges, can thrive and reach their full potential.

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Personalised Care

Every support plan is custom-crafted to your unique lifestyle, preferences, and long-term aspirations.

Experienced Team

Qualified, passionate healthcare professionals dedicated to delivering the highest level of compassionate care.

Comprehensive Services

From allied therapies to home modifications and core support, all your NDIS needs in one place.

Commitment to Inclusion

Upholding equal opportunity, dignity, and active community participation for people of all abilities.

Make A Referral

Help someone in need by referring them to Care Hub Australia, where we provide personalized support to empower individuals in their journey towards achieving their goals.

Frequently Asked Questions (FAQs)

Find clear, helpful answers to the most common questions regarding NDIS funding, eligibility, and disability support services.

To be eligible to receive funding under the NDIS, you must meet the following criteria:

  • You must be under 65 years old when you apply.
  • You must be an Australian citizen, a permanent resident, or hold a Protected Special Category Visa.
  • You may be eligible if you have a permanent and significant disability that affects your daily life or if early intervention support could help reduce future disability needs.

Under the NDIS, participants can receive funding for a variety of reasonable and necessary supports and services. These include, but are not limited to, personal care, support for daily living, access to community services and activities, transport to enable participation in social, economic, and community affairs, and workplace assistance to allow participants to gain and maintain employment.

Under the NDIS, 'reasonable and necessary supports' are funded services that help participants achieve their goals, improve independence, and engage in daily life. To be considered reasonable and necessary, a support or service:

  • Must be related to the participant’s disability
  • Must provide clear benefits and improve quality of life
  • Must represent value for money
  • Must take into account help from family, friends, or the community, and other govt services such as Medicare
  • Must not include everyday living costs (e.g., rent, groceries)

The NDIS does not cover supports that are not related to a person's disability. This includes things like:

  • Day-to-day living costs such as groceries, rent, and utilities.
  • Supports that are already funded by other services, like Medicare or education systems.
  • Items or services that do not help with a person’s disability needs.

Navigating the NDIS can be overwhelming, but we're here to make it easier for you:

  1. Confirm Your Eligibility: Make sure you meet the basic eligibility criteria.
  2. Download Access Request Form: Download the form from the NDIS website or call them.
  3. Fill Out and Provide Evidence: Complete the form and gather supporting documents like medical reports.
  4. Submit Your Application: Send in your form online, by mail, or in person.
  5. Meet With an NDIS Planner: Discuss your personal goals and required support.
  6. Review Plan and Begin: Receive your comprehensive NDIS plan and start accessing tailored supports!

Yes, you can definitely change your disability service provider if you're not happy with the one you've chosen. The NDIS allows you to switch providers at any time if you feel the current service isn’t meeting your needs or expectations. It's important that you feel comfortable and supported with the services you receive, so don’t hesitate to explore other options. Just make sure to let your current provider know about the change and update your NDIS plan if needed.

Choosing the right disability and homecare service provider is an important step in ensuring that you or your loved one receives the best support possible. We recommend:

  • Understand Your Needs & Goals: Clarify what kind of support you require.
  • Research Providers: Look into specialized providers with proven experience.
  • Read Reviews & Ask Questions: Enquire about staff qualifications and approach to care.
  • Trust Your Instincts: Ensure you feel respected, heard, and genuinely supported.

Make a Referral or Contact Us

Have a question or looking to refer a participant? Fill out the form below or contact our friendly team directly.

Contact Details

Care Hub Australia was established in 2021, initially focusing on providing services to the North-Western suburbs of Melbourne. Today, we've expanded our reach to cover all areas of Melbourne and Sydney.

Phone 1300 209 086
Location 78 North Street Hadfield VIC 3046
Official Registered NDIS Provider

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Please provide your details and our team will get in touch with you promptly.