Contact us
Let's have a chat.
Call, email or send a referral online. A coordinator will get straight back to you.
Mon–Fri 8:30am–5:30pmget a call back to assist
Ways to contact Care Hub Australia
Phone
Call our team
1300 209 086Monday to Friday, 8:30am to 5:30pm.
Mon–Fri 8:30am–5:30pmEmail
Write to us
admin@carehubaustralia.comWe reply straight away.
Other ways to reach us
Need an interpreter?Call TIS National on 131 450
Ask them to call Care Hub on 1300 209 086. It's free.
Deaf, hard of hearing or speech impaired?National Relay Service 133 677
Then ask for 1300 209 086.
In an emergency, always call 000.
Feedback & complaints
Tell us when we get it wrong
Compliments, suggestions and complaints all help us improve. Raising a concern will never affect the supports you receive.
- Talk to your coordinator, call 1300 209 086 or email admin@carehubaustralia.comWe acknowledge within 2 business days and aim to resolve within 30 days.
- Someone can help you make a complaintA family member, friend or advocate can speak for you.
- You can go to the NDIS Quality and Safeguards Commission at any timeCall 1800 035 544 or visit ndiscommission.gov.au.